How To Fix ILM_STOR601 - E-mail type &1 is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 601

• Message text: E-mail type &1 is unknown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR601 - E-mail type &1 is unknown ?

  The SAP error message ILM_STOR601 with the description "E-mail type &1 is unknown" typically occurs in the context of Information Lifecycle Management (ILM) when the system encounters an email type that it does not recognize or that has not been properly configured.
  Cause:
  
  Unknown Email Type: The email type specified in the process is not defined in the system. This could happen if the email type is misspelled, not configured, or if there is a mismatch between the expected and actual email types.
  Configuration Issues: The necessary configuration for the email type may not have been completed in the ILM settings.
  Data Consistency Issues: There may be inconsistencies in the data that reference the email type, leading to the system being unable to recognize it.
  
  Solution:
  
  
  Check Email Type Configuration:
  
  Go to the ILM configuration settings in your SAP system.
  Verify that the email type specified in the error message is correctly defined and configured.
  If it is missing, you may need to create or configure the email type appropriately.
  
  
  
  Correct the Email Type:
  
  If the email type is misspelled in the process or configuration, correct it to match the defined types in the system.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources related to ILM and email types to ensure that you are using the correct terminology and configuration steps.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as there may be fixes related to ILM and email handling.
  
  
  
  Consult SAP Support:
  
  If the issue persists after checking the configuration and correcting any discrepancies, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  ILM Configuration: Familiarize yourself with the ILM configuration settings in your SAP system, as this will help you understand how email types are defined and used.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.