How To Fix ILM_STOR312 - System command &1 for OS &2 is incorrect or not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 312

• Message text: System command &1 for OS &2 is incorrect or not defined

What causes this issue?

The (operating) system command &syst-msgv1& was supposed to be executed.
However, it could either not be found or it was not set up for operating
system &syst-msgv2&.

System Response

Further processing is terminated.

How to fix this error?

Check the system command in transaction <LS>SM49</>. For more
information about the command to be set, see the configuration guide on
SAP Service Marketplace at <LB>http://service.sap.com/ILM</>. Select
<LS> Media Library</> -> <LS>Installation and Configuration Guide for
the ILM Database Store</>

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR312 - System command &1 for OS &2 is incorrect or not defined ?

  The SAP error message ILM_STOR312 indicates that there is an issue with a system command that is either incorrect or not defined for the operating system in use. This error typically arises in the context of Information Lifecycle Management (ILM) when the system attempts to execute a command that is not recognized or is improperly configured.
  Cause:
  
  Incorrect Command: The command specified in the ILM configuration may be misspelled or not valid for the operating system.
  Undefined Command: The command may not be defined in the system's environment or may not be available on the operating system being used.
  Configuration Issues: There may be issues in the configuration settings related to ILM, such as incorrect paths or parameters.
  Operating System Compatibility: The command may not be compatible with the version of the operating system you are using.
  
  Solution:
  
  Check Command Syntax: Verify the command specified in the ILM configuration for any typos or syntax errors.
  Validate Command Availability: Ensure that the command is available and executable on the operating system. You can do this by trying to run the command directly in the command line interface of the OS.
  Review ILM Configuration: Go through the ILM configuration settings in SAP to ensure that all parameters are correctly set and that the command is defined properly.
  Consult Documentation: Refer to SAP documentation or notes related to ILM for any specific requirements or configurations needed for your operating system.
  Check User Permissions: Ensure that the user executing the command has the necessary permissions to run the command on the operating system.
  Update or Patch: If the issue persists, check for any available updates or patches for your SAP system that may address this issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  SAP Community: Engage with the SAP Community forums where other users may have encountered and resolved similar issues.
  Documentation: Review the official SAP Help documentation for Information Lifecycle Management to understand the expected configurations and commands.
  
  If the problem continues after following these steps, consider reaching out to SAP support for further assistance.