How To Fix ILM_STOR122 - Cannot delete URI &1 because there is a legal hold on the element

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 122

• Message text: Cannot delete URI &1 because there is a legal hold on the element

What causes this issue?

An element in the ILM Database Store cannot be deleted as long as a
legal hold is active.

System Response

Deletion is not executed.

How to fix this error?

Delete the legal hold or holds that are locking the element and restart
execution.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR122 - Cannot delete URI &1 because there is a legal hold on the element ?

  The SAP error message ILM_STOR122 indicates that a specific data element cannot be deleted because it is under a legal hold. This typically occurs in the context of Information Lifecycle Management (ILM), where certain data may be subject to legal or regulatory requirements that prevent its deletion.
  Cause:
  The primary cause of this error is that the data element (identified by the URI) is protected due to a legal hold. Legal holds are often implemented to ensure that data is preserved for legal investigations, audits, or compliance with regulations. When a legal hold is in place, the system restricts any operations that would alter or delete the data.
  Solution:
  To resolve this error, you will need to take the following steps:
  
  
  Identify the Legal Hold: Determine which legal hold is applied to the data element. This may involve checking the legal hold management system or consulting with your legal or compliance team.
  
  
  Review Legal Hold Policies: Understand the policies and reasons for the legal hold. This will help you assess whether the hold can be lifted or if the data must be retained.
  
  
  Lift the Legal Hold: If it is determined that the legal hold can be lifted (e.g., the legal matter has been resolved), follow the appropriate procedures to remove the hold. This may involve:
  
  Updating the legal hold status in the system.
  Documenting the decision to lift the hold for compliance purposes.
  
  
  
  Retry Deletion: Once the legal hold has been lifted, attempt to delete the data element again.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's ILM policies for specific instructions on managing legal holds and data deletion.
  
  
  Related Information:
  
  Legal Hold Management: Understand the processes and systems in place for managing legal holds within your organization.
  Compliance Regulations: Familiarize yourself with any relevant regulations (e.g., GDPR, HIPAA) that may impact data retention and deletion policies.
  SAP ILM Configuration: Review the configuration settings in SAP ILM to ensure that legal holds are being managed correctly.
  
  If you continue to experience issues or if the legal hold cannot be lifted, it may be necessary to consult with SAP support or your organization's legal team for further assistance.