How To Fix ILM_STOR109 - Runtime information for handle &2 is inconsistent (keyword &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 109

• Message text: Runtime information for handle &2 is inconsistent (keyword &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR109 - Runtime information for handle &2 is inconsistent (keyword &1) ?

  The SAP error message ILM_STOR109 indicates that there is an inconsistency in the runtime information for a specific handle in the Information Lifecycle Management (ILM) system. This error typically arises when there is a mismatch or corruption in the data related to the ILM storage process.
  Cause:
  
  
  Data Inconsistency: The runtime information for the handle may not match the expected state in the ILM database. This can happen due to various reasons, such as:
  
  Incomplete or failed ILM processes.
  Manual changes to ILM-related data that violate the expected structure.
  System errors or interruptions during data processing.
  
  
  
  Configuration Issues: Incorrect configuration settings in the ILM system can lead to inconsistencies in how data is managed and stored.
  
  
  Database Issues: Problems with the underlying database, such as corruption or transaction issues, can also lead to this error.
  
  
  Solution:
  
  
  Check ILM Configuration: Review the configuration settings for ILM to ensure they are set up correctly. This includes checking the storage settings, retention periods, and any other relevant parameters.
  
  
  Consistency Check: Use SAP tools to perform a consistency check on the ILM data. This may involve running specific reports or transactions designed to identify and rectify inconsistencies.
  
  
  Reprocess the Handle: If possible, try to reprocess the handle that is causing the error. This may involve re-running the ILM process for that specific data set.
  
  
  Database Repair: If the issue is related to database corruption, you may need to perform a database repair or restore from a backup, depending on the severity of the issue.
  
  
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that address this specific error message. There may be patches or updates available that can resolve the issue.
  
  
  Contact SAP Support: If the problem persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurred and any steps you have already taken.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ILM-related transactions (e.g., ILM_ADMIN) that can help you manage and monitor ILM processes.
  Documentation: Review SAP documentation on Information Lifecycle Management for best practices and troubleshooting steps.
  System Logs: Check system logs (e.g., ST22 for dumps, SM21 for system logs) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the ILM_STOR109 error.