How To Fix ILM_STOR107 - System cannot determine handle for URL &1/origin &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 107

• Message text: System cannot determine handle for URL &1/origin &2

What causes this issue?

Each query to the ILM Database Store is based on a URI. For internal
purposes, this URI will be mapped to a handle, which will help with
internal processing.
The handle is determined once with an MKCOL command for a collection and
with a PUT command for a resource.
A handle could not be determined for the current URI.

System Response

The procedure is terminated.

How to fix this error?

The constellation may have occurred because of a terminated HTTP call.
Check whether an entry exists for the URI in the table TILM_STOR. This
entry should also contain a value in the HANDLE field. If this is not
the case, you can delete the entry and try the call again.
If no entry exists, an incorrect call could be the cause. Check the call
sequence as follows:
First, an MKCOL or PUT command must occur.
Only then can further access to a URI be attempted.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR107 - System cannot determine handle for URL &1/origin &2 ?

  The SAP error message ILM_STOR107 indicates that the system is unable to determine a handle for a specified URL and origin. This error typically occurs in the context of Information Lifecycle Management (ILM) when the system is trying to access or manage data stored in an external storage system.
  Causes:
  
  Configuration Issues: The URL or origin specified may not be correctly configured in the ILM settings. This could be due to incorrect entries in the storage configuration.
  Missing or Incorrect Storage System: The external storage system may not be properly set up or may not be accessible from the SAP system.
  Authorization Issues: The user or the system may not have the necessary permissions to access the specified URL or origin.
  Network Issues: There may be network connectivity problems preventing access to the external storage.
  Data Corruption: The data or metadata associated with the URL or origin may be corrupted or missing.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for the external storage in the ILM settings. Ensure that the URL and origin are correctly defined.
  
  Go to transaction code ILM_CONFIG and check the storage settings.
  
  
  Test Connectivity: Ensure that the SAP system can reach the external storage system. You can use tools like ping or telnet to check connectivity.
  Review Authorizations: Check the user authorizations to ensure that the necessary permissions are granted for accessing the external storage.
  Check Logs: Review the application logs (transaction code SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to the SAP documentation for ILM and the specific storage system you are using to ensure that all requirements are met.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  
  Related Information:
  
  ILM Configuration: Understanding how to configure ILM and external storage systems is crucial. Refer to the SAP Help Portal for detailed documentation on ILM.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to diagnose and resolve the ILM_STOR107 error effectively.