How To Fix ILM_STOR103 - Runtime information &1 does not exist for handle &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 103

• Message text: Runtime information &1 does not exist for handle &2

What causes this issue?

Adding data to the ILM DB Store occurs in three steps:
Transferring the data to the ILM DB Store server
Inserting the data in the database
Final processing
In the first step, administration information is saved, for example,
information that is required for large data blocks. This information is
called runtime information.
This information could <ZH>not</> be determined for handle &sy-msgv1&
even thought it already exists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ensure that the processing order is correct. You can do so with the
business application log: Transaction SLG1, object ILM_STOR.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR103 - Runtime information &1 does not exist for handle &2 ?

  The SAP error message ILM_STOR103 indicates that there is a problem related to the Information Lifecycle Management (ILM) storage. Specifically, the message states that the runtime information for a specific handle does not exist. This can occur in scenarios where ILM is used to manage data archiving and retention.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Runtime Information: The runtime information for the specified handle may not have been created or may have been deleted.
  Incorrect Handle: The handle provided in the error message may be incorrect or not valid.
  Data Consistency Issues: There may be inconsistencies in the ILM storage or the underlying database that prevent the system from retrieving the required information.
  Configuration Issues: There may be configuration issues in the ILM settings or the archiving process that lead to this error.
  
  Solution:
  To resolve the ILM_STOR103 error, you can take the following steps:
  
  Check the Handle: Verify that the handle provided in the error message is correct and corresponds to an existing runtime information entry.
  Review ILM Configuration: Ensure that the ILM configuration is set up correctly. Check the settings related to archiving and retention management.
  Recreate Runtime Information: If the runtime information is missing, you may need to recreate it. This could involve re-running the archiving process or restoring data from backups if applicable.
  Check for Data Consistency: Use transaction codes like SARA (Archive Administration) to check for inconsistencies in the archiving process. You can also use the ILM consistency check tools provided by SAP.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to ILM and archiving, such as SARA (Archive Administration) and SARI (Archive Information System).
  Documentation: Review SAP documentation on Information Lifecycle Management for best practices and troubleshooting tips.
  System Logs: Check system logs (using transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the ILM_STOR103 error effectively.