How To Fix ILM_STANDARDS012 - ILM object &1: Legal Hold: Entry for BOR object and key is incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STANDARDS - ILM Standard Checks

• Message number: 012

• Message text: ILM object &1: Legal Hold: Entry for BOR object and key is incomplete

What causes this issue?

The ILM standard stipulates that the specifications for the BOR object
and its key needed by legal holds must be complete so that customers can
protect locked BOR object instances from data destruction.
In the case of your ILM object &V1&, a BOR object has been entered in
transaction IRM_CUST. However, the BOR keys are missing (or vice versa).

System Response

INCLUDE ILM_STNDRD_CHECK_SYS_RESP_1 OBJECT DOKU ID TX

How to fix this error?

INCLUDE ILM_STNDRD_CHECK_WHATODO_1 OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STANDARDS012 - ILM object &1: Legal Hold: Entry for BOR object and key is incomplete ?

  The SAP error message ILM_STANDARDS012 indicates that there is an issue with the Legal Hold functionality in the Information Lifecycle Management (ILM) module. Specifically, the message states that there is an incomplete entry for a Business Object Repository (BOR) object and key related to the Legal Hold.
  Cause:
  This error typically arises due to one of the following reasons:
  
  
  Incomplete Configuration: The configuration for the Legal Hold object may not be fully set up. This could involve missing entries in the relevant tables or incorrect settings in the ILM configuration.
  
  
  Missing Data: The specific BOR object or key that is being referenced may not exist or may not have been properly defined in the system.
  
  
  Authorization Issues: There may be authorization issues preventing the system from accessing the necessary data related to the Legal Hold.
  
  
  Data Consistency Issues: There may be inconsistencies in the data that are causing the system to fail to retrieve the necessary information.
  
  
  Solution:
  To resolve the ILM error ILM_STANDARDS012, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for the Legal Hold in the ILM settings. Ensure that all necessary entries are complete and correctly defined.
  Verify that the BOR object and key are correctly configured in the system.
  
  
  
  Validate Data:
  
  Check the database tables related to the Legal Hold and ensure that the required entries exist. You may need to look into tables like ILM_HOLD or other relevant tables depending on your specific implementation.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the Legal Hold data. You may need to consult with your security team to verify this.
  
  
  
  Check for Notes and Patches:
  
  Look for any SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to ILM and Legal Hold for any additional configuration steps or requirements that may have been overlooked.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  ILM Documentation: Refer to the official SAP documentation for Information Lifecycle Management for detailed guidance on configuring and managing Legal Holds.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ILM configuration transactions (e.g., SARA) to manage ILM objects and settings.
  
  By following these steps, you should be able to identify and resolve the cause of the ILM error message ILM_STANDARDS012.