How To Fix /ILE/ANNX_GENERAL025 - Asset number & filled in Customer no. doesnt exist in ZR01


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ILE/ANNX_GENERAL -

  • Message number: 025

  • Message text: Asset number & filled in Customer no. doesnt exist in ZR01

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ILE/ANNX_GENERAL025 - Asset number & filled in Customer no. doesnt exist in ZR01 ?

    The SAP error message /ILE/ANNX_GENERAL025 typically indicates that there is an issue with the asset number and customer number combination in the context of a specific transaction or process. This error suggests that the asset number you are trying to use does not exist in the specified area (in this case, ZR01).

    Cause:

    1. Non-Existent Asset Number: The asset number you are trying to reference may not exist in the system.
    2. Incorrect Customer Number: The customer number provided may not be associated with the asset number.
    3. Data Entry Error: There may be a typographical error in the asset number or customer number.
    4. Configuration Issues: The configuration for the asset management module may not be set up correctly, leading to the inability to link assets to customers.
    5. Authorization Issues: The user may not have the necessary permissions to view or access the asset or customer data.

    Solution:

    1. Verify Asset and Customer Numbers: Check the asset number and customer number for accuracy. Ensure that both numbers are correctly entered and exist in the system.
    2. Check Asset Master Data: Use transaction codes like AS03 (Display Asset) to verify that the asset number exists and is correctly configured.
    3. Check Customer Master Data: Use transaction codes like XD03 (Display Customer) to ensure that the customer number is valid and active.
    4. Review Configuration: If you have access, review the configuration settings related to asset management and customer assignments to ensure they are set up correctly.
    5. Consult with IT Support: If the issue persists, consult with your SAP support team or IT department for further investigation. They may need to check for any underlying issues in the system or database.
    6. Check Authorizations: Ensure that the user has the necessary authorizations to access the asset and customer data.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as AS03 (Display Asset), XD03 (Display Customer), and SE11 (Data Dictionary) to check the underlying tables.
    • SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or patches.
    • Documentation: Review SAP documentation related to asset management and customer management for best practices and troubleshooting steps.

    By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation may be required, potentially involving SAP support.

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