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Message type: E = Error
Message class: /ILE/ANNX_GENERAL -
Message number: 025
Message text: Asset number & filled in Customer no. doesnt exist in ZR01
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/ILE/ANNX_GENERAL025
- Asset number & filled in Customer no. doesnt exist in ZR01 ?The SAP error message
/ILE/ANNX_GENERAL025
typically indicates that there is an issue with the asset number and customer number combination in the context of a specific transaction or process. This error suggests that the asset number you are trying to use does not exist in the specified area (in this case, ZR01).Cause:
- Non-Existent Asset Number: The asset number you are trying to reference may not exist in the system.
- Incorrect Customer Number: The customer number provided may not be associated with the asset number.
- Data Entry Error: There may be a typographical error in the asset number or customer number.
- Configuration Issues: The configuration for the asset management module may not be set up correctly, leading to the inability to link assets to customers.
- Authorization Issues: The user may not have the necessary permissions to view or access the asset or customer data.
Solution:
- Verify Asset and Customer Numbers: Check the asset number and customer number for accuracy. Ensure that both numbers are correctly entered and exist in the system.
- Check Asset Master Data: Use transaction codes like AS03 (Display Asset) to verify that the asset number exists and is correctly configured.
- Check Customer Master Data: Use transaction codes like XD03 (Display Customer) to ensure that the customer number is valid and active.
- Review Configuration: If you have access, review the configuration settings related to asset management and customer assignments to ensure they are set up correctly.
- Consult with IT Support: If the issue persists, consult with your SAP support team or IT department for further investigation. They may need to check for any underlying issues in the system or database.
- Check Authorizations: Ensure that the user has the necessary authorizations to access the asset and customer data.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation may be required, potentially involving SAP support.
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