How To Fix /ILE/ANNX_GENERAL024 - Please fill 'Customer' with Asset Number/Customer

SAP Error Message - Details

• Message type: E = Error

• Message class: /ILE/ANNX_GENERAL -

• Message number: 024

• Message text: Please fill 'Customer' with Asset Number/Customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ILE/ANNX_GENERAL024 - Please fill 'Customer' with Asset Number/Customer ?

  The SAP error message /ILE/ANNX_GENERAL024 typically indicates that there is a missing or incomplete entry for the 'Customer' field in relation to an Asset Number or Customer in the system. This error often arises in the context of asset accounting or financial transactions where a customer reference is required.
  Cause:
  
  Missing Customer Information: The most common cause is that the customer field is not filled in when it is required for the transaction you are trying to process.
  Incorrect Configuration: There may be configuration settings in the system that require a customer reference for certain asset transactions.
  Data Entry Error: The user may have overlooked entering the customer information or may have entered it incorrectly.
  
  Solution:
  
  Check the Transaction: Review the transaction you are trying to execute and ensure that all required fields, especially the 'Customer' field, are filled in correctly.
  Enter Customer Information: If the customer field is empty, fill it in with the appropriate customer number associated with the asset.
  Review Configuration: If you believe the customer field should not be mandatory, check the configuration settings in the asset accounting module to see if the requirement can be adjusted.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction you are working with.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes related to asset accounting (e.g., AS01 for asset creation, AS02 for asset change).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to enter customer information in the relevant transactions.
  
  By addressing the missing customer information and ensuring that all required fields are filled out correctly, you should be able to resolve the error message and proceed with your transaction.