How To Fix IKB123 - No solution matches the search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: IKB - Knowledge base

• Message number: 123

• Message text: No solution matches the search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IKB123 - No solution matches the search criteria ?

  The SAP error message "IKB123 No solution matches the search criteria" typically occurs when a user is trying to find a solution or a note in the SAP Knowledge Base (IKM) or SAP Notes, but the search criteria they have entered do not yield any results. This can happen for several reasons:
  Causes:
  
  Incorrect Search Criteria: The search terms or filters applied may not match any existing solutions or notes in the SAP database.
  Outdated or Incorrect Information: The user may be looking for a solution that has been deprecated or is no longer relevant.
  Access Restrictions: The user may not have the necessary authorizations to view certain notes or solutions.
  System Configuration: There may be issues with the configuration of the SAP system that prevent it from accessing the knowledge base correctly.
  
  Solutions:
  
  
  Refine Search Criteria: 
  
  Double-check the keywords or parameters you are using in your search. Try using broader terms or synonyms.
  Remove any unnecessary filters that may be limiting the search results.
  
  
  
  Check for Updates: 
  
  Ensure that your SAP system is up to date. Sometimes, newer notes or solutions are only available in the latest versions of the software.
  
  
  
  Use Alternative Search Methods: 
  
  If you are using a specific transaction code to search, consider using the SAP Support Portal or the SAP ONE Support Launchpad for a more comprehensive search.
  
  
  
  Consult SAP Support: 
  
  If you are unable to find a solution, consider reaching out to SAP Support for assistance. They can help you identify if there are any known issues or if a solution exists that you may not have access to.
  
  
  
  Check Authorizations: 
  
  Verify that you have the necessary permissions to access the notes or solutions you are searching for. If not, contact your system administrator.
  
  
  
  Review Documentation: 
  
  Look through the official SAP documentation or community forums for similar issues and potential solutions.
  
  
  
  Related Information:
  
  SAP Notes: These are documents provided by SAP that contain information about issues, fixes, and enhancements. They can be searched through the SAP Support Portal.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SNOTE (for SAP Notes) or IKM (for Knowledge Base Management) to navigate the system effectively.
  
  By following these steps, you should be able to resolve the "IKB123 No solution matches the search criteria" error and find the information you need.