How To Fix IHC_XIXML637 - Recipient account not found: & / &

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC_XIXML - Messages for Payment Order by IDoc

• Message number: 637

• Message text: Recipient account not found: & / &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IHC_XIXML637 - Recipient account not found: & / & ?

  The SAP error message IHC_XIXML637 indicates that a recipient account could not be found in the context of the Intercompany Financial Communication (IHC) module. This error typically arises when the system is unable to identify the specified recipient account for a transaction, which can occur for various reasons.
  Causes:
  
  Incorrect Account Information: The recipient account number or details may be incorrectly specified in the transaction.
  Missing Master Data: The recipient account may not exist in the system, or the relevant master data (such as vendor or customer records) may be incomplete or missing.
  Configuration Issues: There may be configuration issues in the IHC settings that prevent the system from recognizing the recipient account.
  Data Synchronization Issues: If the system relies on data from other systems or modules, there may be synchronization issues leading to missing or outdated information.
  
  Solutions:
  
  Verify Account Details: Check the recipient account number and ensure it is correctly entered in the transaction. Make sure that the account exists in the system.
  Check Master Data: Ensure that the master data for the recipient account is complete and correctly configured. This includes checking vendor/customer records and ensuring they are active.
  Review IHC Configuration: Examine the configuration settings for the IHC module to ensure that everything is set up correctly. This may involve checking the settings for intercompany transactions and communication.
  Data Synchronization: If the system relies on external data, ensure that all necessary data has been synchronized and is up to date.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the IHC module and error handling.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like BP (Business Partner) to check the master data or IHC related transactions to review configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.