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Message type: E = Error
Message class: IHC_XBS - Messages for External Bank Statement
Message number: 637
Message text: Recipient account not found: & / &
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IHC_XBS637
- Recipient account not found: & / & ?The SAP error message IHC_XBS637 indicates that a recipient account could not be found in the context of the Intercompany Financial Communication (IHC) module. This error typically arises when the system is unable to locate the specified recipient account for intercompany transactions.
Cause:
- Missing Configuration: The recipient account may not be properly configured in the system. This could be due to missing entries in the relevant tables or settings.
- Incorrect Account Number: The account number specified in the transaction may be incorrect or does not exist in the system.
- Inactive or Blocked Account: The recipient account may be inactive or blocked, preventing it from being used in transactions.
- Data Consistency Issues: There may be inconsistencies in the master data or configuration settings related to the intercompany setup.
Solution:
Check Account Configuration:
- Verify that the recipient account is correctly set up in the system. This includes checking the account number, company code, and other relevant details.
- Ensure that the account is active and not blocked.
Review Master Data:
- Check the master data for the recipient account to ensure that all necessary information is complete and accurate.
- Look for any discrepancies in the account details that might lead to the error.
Transaction Data:
- Review the transaction data that triggered the error. Ensure that the account number used is correct and corresponds to an existing account in the system.
Consult Documentation:
- Refer to SAP documentation or help resources related to the IHC module for specific guidance on configuration and troubleshooting.
System Logs:
- Check system logs for any additional error messages or warnings that might provide more context about the issue.
Contact Support:
- If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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