How To Fix IHC_IDOC637 - Recipient account not found: & / &

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC_IDOC - Messages for Payment Order by IDoc

• Message number: 637

• Message text: Recipient account not found: & / &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IHC_IDOC637 - Recipient account not found: & / & ?

  The SAP error message IHC_IDOC637 with the description "Recipient account not found: & / &" typically occurs in the context of the SAP Intercompany Financial Communication (IHC) module when the system is unable to find the specified recipient account for an IDoc (Intermediate Document) that is being processed. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing Configuration: The recipient account may not be properly configured in the system. This could be due to missing entries in the relevant tables or settings in the IHC configuration.
  Incorrect Account Information: The account number or other identifying information for the recipient may be incorrect or not match the expected format.
  Inactive or Deleted Accounts: The recipient account may have been deactivated or deleted in the system, leading to the error.
  Master Data Issues: There may be issues with the master data related to the recipient, such as missing or incorrect details in the vendor or customer master records.
  IDoc Structure Issues: The structure of the IDoc being processed may not align with the expected format, leading to the inability to find the recipient account.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for the IHC module. Ensure that the recipient accounts are correctly defined in the relevant configuration settings.
  Validate Account Information: Double-check the account number and other details in the IDoc to ensure they are correct and match the entries in the system.
  Review Master Data: Check the master data for the recipient account. Ensure that the account is active and has all the necessary information filled out.
  IDoc Monitoring: Use transaction codes like WE02 or WE05 to monitor the IDoc and check for any additional error messages or details that can provide more context on the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the IHC module for any specific guidance on handling this error.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex configurations or custom developments.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes such as WE02 (IDoc display), WE05 (IDoc monitoring), and IHC configuration transactions (like OB74 for IHC settings).
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.