How To Fix IHC_GUI_MSG065 - No worklist was found

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC_GUI_MSG - Messages for Manually Creating Payment Orders

• Message number: 065

• Message text: No worklist was found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC_GUI_MSG065 - No worklist was found ?

  The SAP error message IHC_GUI_MSG065: No worklist was found typically occurs in the context of the SAP Intercompany Harmonization (IHC) module. This error indicates that the system could not find any worklist entries for the user or the specific criteria being used.
  Causes:
  
  No Pending Transactions: There may be no transactions that require action in the worklist for the user or the selected criteria.
  Incorrect Selection Criteria: The filters or selection criteria applied to retrieve the worklist may be too restrictive or incorrect.
  Authorization Issues: The user may not have the necessary authorizations to view the worklist entries.
  System Configuration: There may be issues with the configuration of the IHC module or the underlying data that prevents the worklist from being generated.
  Data Synchronization Issues: If the data between different systems (e.g., between subsidiaries) is not synchronized, it may lead to an empty worklist.
  
  Solutions:
  
  Check Pending Transactions: Verify if there are any pending transactions that should appear in the worklist. Ensure that the relevant documents or entries exist in the system.
  Review Selection Criteria: Adjust the selection criteria or filters used to generate the worklist. Ensure that they are set correctly to include the desired entries.
  Verify User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the worklist. This may involve consulting with your SAP security team.
  Configuration Review: Review the configuration settings for the IHC module to ensure everything is set up correctly. This may involve checking the settings in transaction codes related to IHC.
  Data Consistency Check: Ensure that the data across different systems is consistent and that there are no issues with data synchronization. This may involve running reports or checks to identify discrepancies.
  Consult Documentation: Refer to SAP documentation or notes related to the IHC module for any specific guidance or troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IHC_WORKLIST or others related to IHC to navigate and troubleshoot effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to the IHC module that may address this error.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.