How To Fix IHC_GUI_MSG064 - Internal error while reading worklists

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC_GUI_MSG - Messages for Manually Creating Payment Orders

• Message number: 064

• Message text: Internal error while reading worklists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC_GUI_MSG064 - Internal error while reading worklists ?

  The SAP error message IHC_GUI_MSG064 ("Internal error while reading worklists") typically occurs in the context of the SAP Intercompany Financial Communication (IHC) module. This error indicates that there is an issue with retrieving worklists, which are used for managing intercompany transactions.
  Possible Causes:
  
  Data Consistency Issues: There may be inconsistencies or corruption in the underlying data that the worklists rely on.
  Authorization Problems: The user may not have the necessary authorizations to access the worklists.
  Configuration Errors: Incorrect configuration settings in the IHC module could lead to this error.
  System Performance Issues: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in retrieving data.
  Software Bugs: There may be bugs in the SAP version you are using that affect the functionality of the IHC module.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the worklists. This can be done by reviewing the user's roles and permissions in the SAP system.
  Data Consistency Check: Run consistency checks on the relevant data tables to identify and correct any inconsistencies. This may involve using transaction codes like SE11 or SE16 to inspect the data.
  Review Configuration: Verify the configuration settings for the IHC module. Ensure that all necessary settings are correctly configured according to the SAP documentation.
  System Performance Monitoring: Check the system performance and resource utilization. If the system is slow, consider optimizing performance or scheduling heavy jobs during off-peak hours.
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve known issues.
  Debugging: If you have access to development tools, you can debug the program to identify the exact point of failure. This may require assistance from a developer or SAP Basis team.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IHC1 (for IHC worklists) and SE80 (for development work).
  Documentation: Review the official SAP documentation for the IHC module to understand its configuration and functionality better.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the IHC_GUI_MSG064 error in your SAP system.