How To Fix IHC_GUI_MSG024 - Recipient amount is negative; Payment order cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC_GUI_MSG - Messages for Manually Creating Payment Orders

• Message number: 024

• Message text: Recipient amount is negative; Payment order cannot be displayed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC_GUI_MSG024 - Recipient amount is negative; Payment order cannot be displayed ?

  The SAP error message IHC_GUI_MSG024 indicates that there is an issue with a payment order where the recipient amount is negative. This typically occurs in the context of the SAP Intercompany Financial Settlement (IHC) module, which is used for managing intercompany transactions and payments.
  Cause:
  The error arises when the system detects that the amount intended for a recipient in a payment order is negative. This can happen due to several reasons, including:
  
  Incorrect Data Entry: A user may have mistakenly entered a negative amount for the payment order.
  Configuration Issues: There may be issues with the configuration of the payment order or the related financial settings.
  Business Logic Errors: The business logic or rules governing the payment order may not allow for negative amounts, which could be due to specific business requirements or regulations.
  Reversal Transactions: If a transaction is being reversed, it might inadvertently create a negative amount.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Payment Order: Review the payment order details to ensure that the recipient amount is correctly entered as a positive value. If it is negative, correct it to the appropriate positive amount.
  
  
  Review Configuration Settings: Ensure that the configuration settings for the payment orders in the IHC module are set up correctly. This includes checking the settings for payment types, currencies, and any relevant business rules.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the IHC module for any specific guidelines on handling payment orders and amounts.
  
  
  Check for Reversal Transactions: If the payment order is related to a reversal, ensure that the reversal process is being handled correctly and that it does not result in negative amounts.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to payment orders and intercompany transactions, such as F110 (Automatic Payment Transactions) or IHC-specific transactions.
  User Roles and Authorizations: Ensure that the user attempting to create or view the payment order has the necessary authorizations to do so.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.