How To Fix IHC_GUI_MSG023 - Sender amount is negative; Payment order cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC_GUI_MSG - Messages for Manually Creating Payment Orders

• Message number: 023

• Message text: Sender amount is negative; Payment order cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC_GUI_MSG023 - Sender amount is negative; Payment order cannot be displayed ?

  The SAP error message IHC_GUI_MSG023 indicates that there is an issue with a payment order where the sender amount is negative. This typically occurs in the context of the SAP Intercompany Financial Management (IHC) module, which is used for managing intercompany transactions.
  Cause:
  The error arises when the system detects that the amount associated with a payment order is negative. This can happen due to various reasons, such as:
  
  Incorrect Data Entry: A user may have mistakenly entered a negative amount when creating or processing a payment order.
  System Configuration Issues: There may be configuration settings in the IHC module that are not set up correctly, leading to incorrect calculations or data entries.
  Transaction Type: The type of transaction being processed may not allow for negative amounts, which can lead to this error.
  Currency Conversion Issues: If there are currency conversions involved, discrepancies in exchange rates or incorrect currency settings may lead to negative amounts.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Review Payment Order: Check the payment order details to ensure that the amounts are entered correctly. Look for any negative values that should be positive.
  Correct Data Entry: If a negative amount was entered by mistake, correct it to the appropriate positive value.
  Check Configuration: Review the configuration settings in the IHC module to ensure that they are set up correctly for the types of transactions you are processing.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling payment orders in the IHC module.
  Test Transactions: If you suspect a configuration issue, conduct test transactions to see if the error persists and to identify the root cause.
  Contact Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the SAP Help Portal for detailed information on the IHC module and payment order processing.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.