How To Fix IHC771 - Archive file cannot be closed

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 771

• Message text: Archive file cannot be closed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC771 - Archive file cannot be closed ?

  The SAP error message IHC771, which states "Archive file cannot be closed," typically occurs in the context of the SAP Integrated Financial Services (IHC) module when there is an issue with archiving financial documents. This error can arise due to various reasons, including file system issues, permission problems, or configuration errors.
  Causes:
  
  File System Issues: The archive file may be located on a file system that is full or has become read-only.
  Permission Problems: The user or the SAP system may not have the necessary permissions to write to or close the archive file.
  Configuration Errors: There may be incorrect settings in the archiving configuration that prevent the file from being closed properly.
  File Locking: The archive file might be locked by another process or user, preventing it from being closed.
  Network Issues: If the archive is stored on a network location, network issues could prevent the file from being accessed or closed.
  
  Solutions:
  
  Check File System: Ensure that the file system where the archive is stored has enough space and is not in a read-only state. Free up space if necessary.
  Verify Permissions: Check the permissions of the directory and the archive file to ensure that the SAP system has the necessary rights to write and close the file.
  Review Configuration: Go through the archiving configuration settings in SAP to ensure they are set up correctly. This includes checking the archiving object settings and the file paths.
  Check for Locks: Investigate if the archive file is being used or locked by another process. You may need to terminate that process or wait until it is released.
  Network Connectivity: If the archive is on a network drive, ensure that the network connection is stable and that the drive is accessible.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SARA (Archive Administration) to manage archiving processes and check the status of archived files.
  Logs and Traces: Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context for the issue.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the IHC771 error in your SAP system.