How To Fix IHC139 - Payment order &1 was sent to be checked (dual control)

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 139

• Message text: Payment order &1 was sent to be checked (dual control)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC139 - Payment order &1 was sent to be checked (dual control) ?

  The SAP error message IHC139 indicates that a payment order has been sent for dual control verification. This is part of the dual control process in SAP, which is designed to enhance security and prevent fraud by requiring two individuals to approve certain transactions.
  Cause:
  The error message IHC139 typically arises in the context of the Integrated Financial Management (IHC) module when:
  
  A payment order is created and is subject to dual control settings.
  The payment order has been submitted for approval but has not yet been approved by the second user.
  The system is configured to require dual control for payment processing, which means that one user initiates the payment, and another user must approve it.
  
  Solution:
  To resolve the IHC139 error, follow these steps:
  
  
  Check Approval Status: Verify if the payment order has been approved by the second user. You may need to log in as the second user or contact them to ensure they approve the payment order.
  
  
  Review User Roles: Ensure that the users involved have the appropriate roles and authorizations to approve payment orders. If necessary, consult with your SAP security administrator to confirm that the roles are correctly assigned.
  
  
  Monitor Workflow: If your organization uses a workflow for payment approvals, check the workflow status to see if there are any issues or delays in the approval process.
  
  
  Transaction Codes: Use transaction codes such as F110 (Automatic Payment Transactions) or F111 (Manual Payment Transactions) to review the payment order and its status.
  
  
  Configuration Settings: If you are responsible for system configuration, review the dual control settings in the IHC configuration to ensure they are set up correctly. This includes checking the parameters for dual control in the payment processing settings.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on dual control processes and how to manage payment orders.
  
  
  Related Information:
  
  Dual Control Process: This is a security feature in SAP that requires two separate approvals for certain transactions, particularly in financial processes.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to the IHC module and dual control.
  Training and Guidelines: Ensure that users involved in the payment process are trained on the dual control procedures and understand their roles in the approval workflow.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.