How To Fix IHC138 - A payment request (IDoc &1) was sent to system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 138

• Message text: A payment request (IDoc &1) was sent to system &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC138 - A payment request (IDoc &1) was sent to system &2 ?

  The SAP error message IHC138 indicates that a payment request (IDoc) was sent to a specific system, but there may be issues related to the processing of that IDoc. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  IDoc Processing Issues: The IDoc may not have been processed correctly in the target system due to configuration issues or data inconsistencies.
  Communication Problems: There may be communication issues between the systems, such as network problems or incorrect configuration of the Logical System settings.
  Mapping Errors: If the IDoc is not correctly mapped to the target system's expected format, it may lead to processing failures.
  Authorization Issues: The user or system sending the IDoc may not have the necessary authorizations to perform the action in the target system.
  System Configuration: The target system may not be configured to accept the type of IDoc being sent.
  
  Solutions:
  
  Check IDoc Status: Use transaction WE02 or WE05 to check the status of the IDoc. Look for any errors or warnings that may indicate what went wrong during processing.
  Review Configuration: Ensure that the configuration for the IDoc processing in both the sending and receiving systems is correct. This includes checking the partner profiles and message types.
  Network Connectivity: Verify that there are no network issues between the systems. Check if the systems can communicate with each other.
  Authorization Checks: Ensure that the user or system has the necessary authorizations to send and process the IDoc in the target system.
  Error Logs: Check the application logs (transaction SLG1) for any additional error messages that may provide more context on the issue.
  Reprocess IDoc: If the IDoc has failed, you may need to correct the issue and reprocess the IDoc. This can often be done through transaction BD87.
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc type being used for payment requests, as different IDocs may have different requirements and configurations.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the IHC138 error.
  Documentation: Review SAP documentation related to IDoc processing and the specific payment request functionality to ensure all steps are followed correctly.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.