How To Fix IH691 - Could not put all messages into process

SAP Error Message - Details

• Message type: E = Error

• Message class: IH - structuring

• Message number: 691

• Message text: Could not put all messages into process

What causes this issue?

You can only put a notification in process if they have the status
"outstanding" or "reset".

System Response

All the notifications with the status "outstanding" or "reset" are put
in process, all the other notifications remain unchanged.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IH691 - Could not put all messages into process ?

  The SAP error message IH691, which states "Could not put all messages into process," typically occurs in the context of the SAP system's message processing, particularly when dealing with the integration of different components or systems, such as in the case of SAP's Plant Maintenance (PM) or other modules that involve message handling.
  Causes:
  
  Message Queue Overflow: The message queue may be full or unable to process additional messages due to system limitations or configuration issues.
  Configuration Issues: Incorrect configuration settings in the message processing system or related components can lead to this error.
  System Performance: High system load or performance issues can prevent messages from being processed in a timely manner.
  Authorization Issues: Lack of proper authorizations for the user or process trying to send or receive messages.
  Network Issues: Problems with network connectivity between systems can lead to message delivery failures.
  
  Solutions:
  
  Check Message Queue: Monitor the message queue to see if it is full. You can use transaction codes like SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to check the status of the queues.
  Adjust Configuration: Review and adjust the configuration settings related to message processing. Ensure that all necessary parameters are correctly set.
  System Performance: Analyze system performance and resource utilization. If the system is under heavy load, consider optimizing performance or increasing system resources.
  Review Authorizations: Ensure that the user or process has the necessary authorizations to send and receive messages. Check roles and profiles assigned to the user.
  Network Connectivity: Verify network connections between systems. Ensure that there are no firewalls or network issues preventing message delivery.
  Check Logs: Review system logs (using transaction SLG1 for application logs) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search the SAP Support Portal for specific notes that might address this error.
  Documentation: Review SAP documentation related to message processing and configuration for the specific module you are working with.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the IH691 error in your SAP system.