How To Fix IH690 - Could not reset all messages

IH690 - Overview

• Message type: E = Error

• Message class: IH - structuring

• Message number: 690

• Message text: Could not reset all messages

What causes this issue?

You can only reset notifications with the status "Outstanding".

System Response

Only notifications with the status "Outstanding" are reset. None of the
other selected notifications are changed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

IH690 - Details

• The SAP error message IH690, which states "Could not reset all messages," typically occurs in the context of the SAP Plant Maintenance (PM) module, particularly when dealing with notifications or work orders. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes of IH690 Error
  
  
  Incomplete or Incorrect Data: The error may occur if there are incomplete or incorrect entries in the notification or work order that prevent the system from processing the reset.
  
  
  Authorization Issues: The user may not have the necessary authorizations to reset the messages associated with the notification or work order.
  
  
  System Configuration: There may be configuration issues in the system that prevent the reset of messages.
  
  
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the SAP application server.
  
  
  Message Status: The messages that are being attempted to reset may already be in a status