How To Fix IH087 - Maintain the country in your user master record

SAP Error Message - Details

• Message type: E = Error

• Message class: IH - structuring

• Message number: 087

• Message text: Maintain the country in your user master record

What causes this issue?

You are trying to initiate a phone call, but no country has been
entered in your user master record.

System Response

INCLUDE 'KEINE-FUNKTION' OBJECT DOKU ID TX LANGUAGE E

How to fix this error?

Enter the country where you are located in your user master record,
and call up the function again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IH087 - Maintain the country in your user master record ?

  The SAP error message IH087, which states "Maintain the country in your user master record," typically occurs when a user tries to perform an action that requires a country specification in their user profile, but the country field is not filled in.
  Cause:
  The primary cause of this error is that the user master record (also known as the user profile) does not have a country specified. This is often required for various functionalities in SAP, such as localization settings, tax calculations, or specific country-related configurations.
  Solution:
  To resolve this error, you need to maintain the country in your user master record. Here are the steps to do this:
  
  
  Access User Maintenance:
  
  Go to transaction code SU01 in the SAP GUI.
  
  
  
  Enter User ID:
  
  Enter your user ID in the User field and click on the "Display" button (or "Change" if you have the necessary permissions).
  
  
  
  Go to the Address Tab:
  
  Navigate to the "Address" tab in the user master record.
  
  
  
  Maintain Country:
  
  In the "Country" field, enter the appropriate country code (e.g., "US" for the United States, "DE" for Germany, etc.).
  
  
  
  Save Changes:
  
  After entering the country code, save the changes to your user master record.
  
  
  
  Log Out and Log Back In:
  
  It may be necessary to log out of SAP and log back in for the changes to take effect.
  
  
  
  Related Information:
  
  User Master Record: This is a central part of user management in SAP, containing all relevant information about a user, including their roles, authorizations, and personal details.
  Country Codes: Ensure that you are using the correct ISO country codes as defined in SAP.
  Authorization: You may need appropriate authorizations to change your user master record. If you do not have the necessary permissions, contact your SAP administrator or IT support team.
  Localization Settings: The country setting can affect various functionalities in SAP, including tax calculations, language settings, and compliance with local regulations.
  
  If you continue to experience issues after updating your user master record, it may be helpful to consult with your SAP support team for further assistance.