How To Fix IEN124 - Invalid equipment number (Serial number does not exist)

SAP Error Message - Details

• Message type: E = Error

• Message class: IEN -

• Message number: 124

• Message text: Invalid equipment number (Serial number does not exist)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IEN124 - Invalid equipment number (Serial number does not exist) ?

  The SAP error message IEN124, which states "Invalid equipment number (Serial number does not exist)," typically occurs when you are trying to perform an operation related to equipment or serial numbers in the SAP system, but the specified serial number does not exist in the database. This can happen in various contexts, such as during equipment creation, maintenance, or when trying to assign a serial number to an equipment record.
  Causes:
  
  Non-Existent Serial Number: The serial number you are trying to use has not been created or does not exist in the system.
  Incorrect Entry: There may be a typographical error in the serial number or equipment number you are entering.
  Data Deletion: The serial number may have been deleted or archived in the system.
  Incorrect Configuration: The configuration settings for equipment and serial number management may not be set up correctly.
  Authorization Issues: The user may not have the necessary permissions to view or access the serial number.
  
  Solutions:
  
  Verify Serial Number: Check the serial number you are entering for any typographical errors. Ensure that it is the correct number associated with the equipment.
  Check Serial Number Existence: Use transaction codes like IQ03 (Display Serial Number) or IE03 (Display Equipment) to verify if the serial number exists in the system.
  Create Serial Number: If the serial number does not exist, you may need to create it using transaction code IQ01 (Create Serial Number).
  Review Equipment Assignment: Ensure that the serial number is correctly assigned to the equipment. You can check this in the equipment master data.
  Consult with IT Support: If you suspect that the serial number has been deleted or if there are configuration issues, consult your SAP support team or IT department for further assistance.
  Check Authorizations: Ensure that you have the necessary authorizations to access and manage the equipment and serial numbers.
  
  Related Information:
  
  Transaction Codes:
  
  IQ01: Create Serial Number
  IQ02: Change Serial Number
  IQ03: Display Serial Number
  IE01: Create Equipment
  IE02: Change Equipment
  IE03: Display Equipment
  
  
  Documentation: Refer to SAP Help documentation for detailed information on equipment and serial number management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to identify the cause of the IEN124 error and take appropriate action to resolve it.