How To Fix IEN117 - Reservation &1 is locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: IEN -

• Message number: 117

• Message text: Reservation &1 is locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IEN117 - Reservation &1 is locked by user &2 ?

  The SAP error message IEN117 indicates that a reservation (identified by the number &1) is currently locked by another user (identified by user &2). This typically occurs when multiple users are trying to access or modify the same reservation simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the reservation.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  System Issues: There may be issues with the SAP system that are causing locks to persist longer than expected.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work and then try accessing the reservation again.
  Identify the User: If you need immediate access, you can check who is currently locking the reservation. You can use transaction code SM12 to view and manage locks. Here, you can see the user who is holding the lock and the object that is locked.
  Contact the User: If possible, contact the user who is locking the reservation to see if they can release it.
  Release the Lock: If the user is unavailable and you have the necessary authorizations, you can manually delete the lock from transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is actively working on the reservation.
  Check for System Issues: If locks are persisting longer than expected, it may be worth checking with your SAP Basis team to see if there are any underlying system issues that need to be addressed.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related issues.
  SE11: To view the data dictionary and understand the structure of the reservation table.
  
  
  
  User Training: Ensure that users are trained on how to properly release locks and manage reservations to minimize conflicts.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to locking behavior in your version of SAP.
  
  
  By following these steps, you should be able to resolve the IEN117 error and manage reservations effectively in SAP.