How To Fix IEN116 - Equipment &1 is locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: IEN -

• Message number: 116

• Message text: Equipment &1 is locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IEN116 - Equipment &1 is locked by user &2 ?

  The SAP error message IEN116 indicates that a specific equipment (identified by &1) is currently locked by another user (identified by &2). This typically occurs when a user is editing or processing the equipment in a transaction, preventing other users from making changes to it simultaneously.
  Cause:
  
  User Locking: The equipment is being edited or processed by another user, which creates a lock on the equipment record.
  Long Transactions: If a user is taking a long time to complete their transaction, the lock may persist longer than expected.
  System Errors: Occasionally, system errors or crashes can leave locks in place even after the user has exited the transaction.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the user who has locked the equipment to finish their transaction and release the lock. You can retry accessing the equipment after some time.
  Identify the Locking User: If you need immediate access, you can identify the user who has locked the equipment. This can be done using transaction code SM12 (Display and Delete Locks). Here, you can see the list of locks and the users associated with them.
  Contact the Locking User: If possible, contact the user who has locked the equipment to see if they can complete their transaction or release the lock.
  Delete the Lock: If the locking user is unavailable and you have the necessary authorizations, you can delete the lock from transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the equipment.
  Check for System Issues: If locks are persisting without users actively working on the equipment, it may indicate a system issue. In this case, consult your SAP Basis team to investigate and resolve any underlying problems.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related errors or issues.
  SU01: To check user details and roles if you need to contact the locking user.
  
  
  
  Best Practices:
  
  Encourage users to complete their transactions promptly to minimize locking issues.
  Implement training for users on how to properly exit transactions to avoid leaving locks in place.
  Regularly monitor and manage locks in the system to ensure smooth operations.
  
  
  
  By following these steps, you should be able to resolve the IEN116 error and regain access to the locked equipment.