How To Fix IE055 - Consistency check for serial number usage found an error. See long text.

SAP Error Message - Details

• Message type: E = Error

• Message class: IE - SAPLIEL2: Equipment hierarchies

• Message number: 055

• Message text: Consistency check for serial number usage found an error. See long text.

What causes this issue?

Please note that special rules exist for the operations PPAU and PPRL.
The indicators for serial number usage for both the keys must be suited
to one another for consistency reasons.
Entries with the key <ZH>'PPRL'</> without operations with the key
<ZH>'PPAU'</> are not authorized.
The following combinations are authorized:
Value in the profile:
<ZH>PPAU' 'PPRL'</>
1 1,2,3,4
2 2,3,4
3 3,4
4 3,4
Serial number usage (1 = none, 2 = can, 3 = must, 4 = automatic).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IE055 - Consistency check for serial number usage found an error. See long text. ?

  The SAP error message IE055 indicates that there is a consistency check issue related to the usage of serial numbers in the system. This error typically arises when there is a mismatch or inconsistency in the serial number data for equipment or materials in the SAP system.
  Cause:
  
  Inconsistent Serial Number Data: The serial number assigned to an equipment or material may not match the expected format or may not be properly linked to the corresponding master data.
  Incorrect Serial Number Assignment: The serial number may have been assigned incorrectly, or there may be duplicate serial numbers in the system.
  Missing Serial Number Master Data: The serial number may not exist in the master data tables, leading to inconsistencies.
  Incorrect Configuration: The configuration settings for serial number management may not be set up correctly in the system.
  
  Solution:
  
  Check Serial Number Assignment: Verify that the serial numbers assigned to the equipment or materials are correct and unique. Ensure that there are no duplicates.
  Review Master Data: Check the master data for the equipment or materials to ensure that the serial numbers are correctly defined and linked.
  Run Consistency Check: Use transaction codes like IQ01 (Create Serial Number) or IQ02 (Change Serial Number) to check and correct any inconsistencies in the serial number data.
  Correct Configuration: Review the configuration settings for serial number management in the system. Ensure that the settings align with the business processes and requirements.
  Consult Long Text: The error message often has a long text that provides additional details about the specific issue. Review this long text for more context on the error.
  Use Transaction Codes: You can use transaction codes like IQ03 (Display Serial Number) to view the details of the serial number and identify any discrepancies.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to serial number management for any known issues or patches that may address the error.
  Documentation: Refer to SAP documentation on serial number management for best practices and guidelines.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error details and any steps you have already taken to resolve the issue.
  
  By following these steps, you should be able to identify and resolve the consistency check error related to serial number usage in SAP.