How To Fix IDMX402 - Invoive &: no line items exist or the system was unable to retrieve them


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IDMX - Localization Mexico - Digital Invoice

  • Message number: 402

  • Message text: Invoive &: no line items exist or the system was unable to retrieve them

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IDMX402 - Invoive &: no line items exist or the system was unable to retrieve them ?

    The SAP error message IDMX402, which states "Invoice &: no line items exist or the system was unable to retrieve them," typically occurs in the context of invoice processing within the SAP system. This error indicates that the system cannot find any line items associated with the specified invoice, or there is an issue retrieving them.

    Causes:

    1. Missing Line Items: The invoice may not have any line items associated with it. This can happen if the invoice was created incorrectly or if the line items were deleted.
    2. Data Retrieval Issues: There may be issues with the database or the way the system is retrieving data. This could be due to a temporary system error or a more persistent issue with the database.
    3. Authorization Issues: The user may not have the necessary permissions to view the line items associated with the invoice.
    4. Incorrect Invoice Number: The invoice number entered may be incorrect or does not exist in the system.
    5. Document Status: The invoice may be in a status that does not allow for line items to be displayed (e.g., it may be in a draft state).

    Solutions:

    1. Verify Invoice Number: Double-check the invoice number you are trying to access to ensure it is correct.
    2. Check Line Items: If you have access, check the invoice in the backend to see if line items exist. You can do this by navigating to the relevant transaction (e.g., FB03 for displaying documents).
    3. Review User Permissions: Ensure that the user has the necessary permissions to view the invoice and its line items. If not, contact your SAP administrator to adjust the permissions.
    4. Check Document Status: Ensure that the invoice is in a status that allows for line items to be displayed. If it is in a draft or locked state, you may need to change its status.
    5. Database Issues: If the problem persists, it may be necessary to check for any database issues or errors. This may require the assistance of your IT or SAP Basis team.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), MIRO (Invoice Verification), and others that may help in troubleshooting.
    • SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for further assistance.
    • Documentation: Review SAP documentation or user manuals related to invoice processing for additional context and troubleshooting steps.

    By following these steps, you should be able to identify the cause of the IDMX402 error and take appropriate action to resolve it.

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