How To Fix IDGT_MC010 - The Sales Office entered is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: IDGT_MC - GTI China: Message Class

• Message number: 010

• Message text: The Sales Office entered is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IDGT_MC010 - The Sales Office entered is not valid ?

  The SAP error message IDGT_MC010, which states "The Sales Office entered is not valid," typically occurs when there is an issue with the sales office data in the system. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Sales Office Code: The sales office code entered may not exist in the system or may have been deleted.
  Master Data Issues: The sales office may not be properly configured in the master data (e.g., customer master, material master).
  Authorization Issues: The user may not have the necessary authorizations to access the sales office.
  Data Inconsistency: There may be inconsistencies in the data related to the sales office, such as incorrect assignment to a sales area.
  Configuration Issues: The sales office may not be assigned to the relevant organizational units in the configuration settings.
  
  Solutions:
  
  Verify Sales Office Code: Check the sales office code entered for any typos or errors. Ensure that it matches the codes defined in the system.
  Check Master Data: Go to the relevant master data (e.g., customer master or material master) and verify that the sales office is correctly assigned and active.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the sales office. This can be checked with the security or authorization team.
  Check Configuration: Review the configuration settings in the SAP system to ensure that the sales office is correctly set up and assigned to the appropriate sales area.
  Consult with IT Support: If the issue persists, consult with your SAP support team or IT department to investigate further. They can check for any underlying issues in the system.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like OVX5 (for sales office configuration) or XD01 (to create customer master) to check and manage sales office data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for detailed information on sales office configuration and management.
  
  By following these steps, you should be able to identify and resolve the issue related to the IDGT_MC010 error message in SAP.