How To Fix IDGT_LC116 - Only combine documents of same customer

SAP Error Message - Details

• Message type: E = Error

• Message class: IDGT_LC -

• Message number: 116

• Message text: Only combine documents of same customer

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IDGT_LC116 - Only combine documents of same customer ?

  The SAP error message IDGT_LC116, which states "Only combine documents of same customer," typically occurs in the context of document processing, particularly when trying to combine or group documents (like invoices or delivery notes) that belong to different customers. This error is a safeguard to ensure that financial documents are not incorrectly associated with multiple customers, which could lead to accounting discrepancies.
  Cause:
  The error is triggered when:
  
  You attempt to combine documents that are associated with different customer accounts.
  The system checks the customer IDs of the documents being processed and finds that they do not match.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Document Selection: Ensure that all the documents you are trying to combine belong to the same customer. Review the customer IDs associated with each document.
  
  
  Separate Processing: If you have documents for multiple customers, process them separately. Group documents by customer before attempting to combine them.
  
  
  Review Document Types: Make sure that the types of documents you are trying to combine are compatible and allowed to be grouped together under the same customer.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on document combination rules in your version of SAP.
  
  
  User Authorization: Ensure that you have the necessary permissions to perform the operation you are attempting. Sometimes, restrictions can lead to unexpected errors.
  
  
  Contact Support: If the issue persists and you are unable to identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with the transaction codes related to document processing in SAP, as they may provide additional insights into the error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the IDGT_LC116 error and successfully combine your documents as needed.