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Message type: E = Error
Message class: IDFI_QRIBAN - FI: Message class for QR Bill vendor invoicing
Message number: 036
Message text: ISR/QR reference number is invalid
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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IDFI_QRIBAN036
- ISR/QR reference number is invalid ?The SAP error message IDFI_QRIBAN036, which states "ISR/QR reference number is invalid," typically occurs in the context of processing payment transactions, particularly when dealing with QR (Quick Response) codes or ISR (Invoicing and Settlement Reference) payments in Switzerland.
Cause:
- Invalid Format: The reference number may not conform to the expected format. QR reference numbers have specific structures that must be adhered to.
- Incorrect Length: The reference number might be too short or too long. QR reference numbers usually have a specific length requirement.
- Non-existent Reference: The reference number may not exist in the system or may not be recognized due to data entry errors.
- Data Entry Errors: Typos or incorrect characters in the reference number can lead to this error.
- Configuration Issues: There may be issues with the configuration settings in the SAP system related to payment processing.
Solution:
- Verify the Reference Number: Check the reference number for any typos or formatting issues. Ensure it adheres to the expected structure and length.
- Check System Configuration: Ensure that the SAP system is correctly configured for handling ISR/QR payments. This includes checking the settings for payment methods and reference number formats.
- Consult Documentation: Refer to SAP documentation or guidelines for the correct format and requirements for QR reference numbers.
- Test with Valid Data: If possible, test the transaction with a known valid reference number to see if the issue persists.
- Contact Support: If the issue cannot be resolved, consider reaching out to SAP support or your internal IT team for further assistance.
Related Information:
By addressing the potential causes and following the suggested solutions, you should be able to resolve the error message IDFI_QRIBAN036 effectively.
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