How To Fix ID002 - PDF shop papers & &: error when faxing

SAP Error Message - Details

• Message type: E = Error

• Message class: ID - PM (IPRT) print messages, (IBIP) batch input messages

• Message number: 002

• Message text: PDF shop papers & &: error when faxing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ID002 - PDF shop papers & &: error when faxing ?

  The SAP error message ID002 related to faxing, particularly when dealing with PDF shop papers, typically indicates an issue with the configuration or the process of sending faxes from the SAP system. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Configuration Issues: The SAP system may not be properly configured to send faxes. This includes settings related to the fax server, communication methods, or output devices.
  Missing or Incorrect Fax Number: The recipient's fax number may be missing or incorrectly formatted in the system.
  Document Format Issues: The PDF document may not be generated correctly or may be incompatible with the faxing process.
  Network Issues: There may be network connectivity problems between the SAP system and the fax server.
  Authorization Issues: The user may not have the necessary permissions to send faxes from the SAP system.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for the fax output device in SAP. Ensure that the fax server is correctly set up and that the communication method is properly defined.
  Validate Fax Numbers: Ensure that all fax numbers are correctly entered and formatted in the system. Check for any missing information.
  Review Document Generation: Ensure that the PDF shop papers are being generated correctly. You may want to test generating a simple PDF to see if the issue persists.
  Network Connectivity: Check the network connection between the SAP system and the fax server. Ensure that there are no firewalls or other network issues blocking the connection.
  User Permissions: Verify that the user attempting to send the fax has the necessary authorizations. Check the user roles and permissions in SAP.
  Consult Logs: Review the SAP application logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Refer to the SAP documentation for fax integration and output management for detailed configuration steps and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying these solutions, it may be beneficial to contact SAP support for further assistance.