How To Fix ID000 - Print/fax/mail/archive PDF documents


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ID - PM (IPRT) print messages, (IBIP) batch input messages

  • Message number: 000

  • Message text: Print/fax/mail/archive PDF documents

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ID000 - Print/fax/mail/archive PDF documents ?

    The SAP error message ID000 typically relates to issues encountered when trying to print, fax, mail, or archive PDF documents within the SAP system. This error can arise from various causes, and the solutions may vary depending on the specific context of the error. Here are some common causes and potential solutions:

    Common Causes:

    1. Configuration Issues: The output device or the configuration settings for printing, faxing, or emailing may not be set up correctly in the SAP system.
    2. Authorization Problems: The user may not have the necessary authorizations to perform the print/fax/mail/archive actions.
    3. Missing or Incorrect Output Device: The output device specified may not exist or may not be configured correctly in the SAP system.
    4. Network Issues: There may be network connectivity issues preventing the SAP system from reaching the output device or email server.
    5. Document Format Issues: The document being processed may not be in a format that can be printed or sent as a PDF.
    6. SAP Notes: There may be known issues or bugs that have been documented in SAP Notes that need to be addressed.

    Solutions:

    1. Check Configuration:

      • Verify the configuration of the output device in transaction SPAD (Spool Administration).
      • Ensure that the output device is correctly defined and active.
    2. Review Authorizations:

      • Check the user’s authorizations using transaction SU53 or by consulting with your SAP security team to ensure the user has the necessary permissions.
    3. Validate Output Device:

      • Ensure that the output device specified in the print settings is available and correctly configured.
      • Test the output device to confirm it is functioning properly.
    4. Network Connectivity:

      • Check network connections to ensure that the SAP system can communicate with the output device or email server.
      • If using an email server, verify that the SMTP settings are correctly configured in transaction SCOT (SAPconnect).
    5. Document Format:

      • Ensure that the document being processed is in a supported format for printing or emailing.
      • If necessary, convert the document to a compatible format.
    6. Check SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the ID000 error.
      • Apply any necessary patches or updates as recommended in the notes.
    7. Review Logs:

      • Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context for troubleshooting.
    8. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes:

      • SPAD: Spool Administration
      • SU53: Authorization Check
      • SCOT: SAPconnect Administration
      • SLG1: Application Log
    • SAP Notes: Regularly check the SAP Support Portal for updates or patches related to printing and document handling issues.

    By following these steps, you should be able to identify and resolve the underlying cause of the ID000 error in your SAP system.

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