How To Fix ICM_PRX014 - First determine ICM applications

SAP Error Message - Details

• Message type: E = Error

• Message class: ICM_PRX - Messages for Proxies

• Message number: 014

• Message text: First determine ICM applications

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICM_PRX014 - First determine ICM applications ?

  The SAP error message ICM_PRX014 typically indicates an issue related to the Internet Communication Manager (ICM) in SAP systems. This error suggests that the ICM is unable to determine the applications that are running or available for processing requests. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  Configuration Issues: The ICM may not be properly configured to recognize the applications or services that are supposed to be running.
  Service Availability: The application server or services that the ICM is trying to connect to may not be running or may be misconfigured.
  Network Issues: There could be network connectivity problems preventing the ICM from reaching the application servers.
  Resource Limitations: The system may be running low on resources (memory, CPU) which can affect the ICM's ability to function properly.
  Version Compatibility: There may be compatibility issues between different components of the SAP system.
  
  Solutions
  
  
  Check ICM Configuration:
  
  Review the ICM configuration settings in transaction RZ10 or RZ11 to ensure that they are set correctly.
  Ensure that the correct ports are configured and that the ICM is set to listen on those ports.
  
  
  
  Verify Application Availability:
  
  Use transaction SM51 to check if the application servers are up and running.
  Ensure that the necessary services are active and properly configured.
  
  
  
  Network Troubleshooting:
  
  Check network connectivity between the ICM and the application servers.
  Use tools like ping or traceroute to diagnose any network issues.
  
  
  
  Monitor System Resources:
  
  Use transaction SM04 or ST06 to monitor system resources and ensure that the server is not overloaded.
  If resource limitations are identified, consider optimizing the system or increasing resources.
  
  
  
  Review Logs:
  
  Check the ICM logs for more detailed error messages. You can find these logs in the dev_icm file or through transaction SMICM.
  Look for any additional error messages that may provide more context about the issue.
  
  
  
  Restart ICM:
  
  If the issue persists, consider restarting the ICM. This can sometimes resolve transient issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SMICM: ICM Monitor
  RZ10: Profile Maintenance
  RZ11: Profile Parameter Maintenance
  SM51: List of Active Instances
  ST06: Operating System Monitor
  SM04: User Overview
  
  
  
  Documentation: Refer to the official SAP documentation for ICM and application server configuration for more detailed guidance.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.