How To Fix ICM_PRX013 - Cannot determine ICM application

SAP Error Message - Details

• Message type: E = Error

• Message class: ICM_PRX - Messages for Proxies

• Message number: 013

• Message text: Cannot determine ICM application

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICM_PRX013 - Cannot determine ICM application ?

  The SAP error message ICM_PRX013: Cannot determine ICM application typically occurs in the Internet Communication Manager (ICM) when it is unable to identify the application that should handle a particular request. This can happen for several reasons, and understanding the cause is essential for troubleshooting the issue.
  Causes:
  
  
  Incorrect Configuration: The ICM may not be properly configured to route requests to the correct application. This can happen if the configuration files are not set up correctly or if there are missing entries.
  
  
  Missing or Incorrectly Defined Services: If the services that the ICM is supposed to handle are not defined correctly in the SAP system, it may lead to this error.
  
  
  Network Issues: Problems with network connectivity or DNS resolution can prevent the ICM from reaching the application server.
  
  
  Application Not Running: The application that the ICM is trying to connect to may not be running or may have crashed.
  
  
  Authorization Issues: There may be authorization issues preventing the ICM from accessing the application.
  
  
  Solutions:
  
  
  Check ICM Configuration:
  
  Review the ICM configuration in transaction RZ10 or RZ11 to ensure that the parameters are set correctly.
  Ensure that the icm/server_port_ parameters are correctly defined for the services you want to use.
  
  
  
  Verify Services:
  
  Use transaction SMICM to check the status of the ICM and see if the services are correctly defined and active.
  Ensure that the services you are trying to access are correctly configured in the ICM.
  
  
  
  Check Application Status:
  
  Ensure that the application server is running and accessible. You can check this using transaction SM51 to see the status of application servers.
  
  
  
  Network Configuration:
  
  Verify that there are no network issues preventing communication between the ICM and the application server. Check firewall settings, DNS resolution, and network connectivity.
  
  
  
  Review Logs:
  
  Check the ICM logs for more detailed error messages. You can find these logs in transaction SMICM under the "Log File" section.
  Look for any additional error messages that might provide more context about the issue.
  
  
  
  Authorization Checks:
  
  Ensure that the user or service account running the ICM has the necessary authorizations to access the application.
  
  
  
  Related Information:
  
  ICM Documentation: Refer to the official SAP documentation for the Internet Communication Manager for detailed configuration and troubleshooting steps.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to ICM and this error message.
  Community Forums: Check SAP Community forums or other technical forums for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the ICM_PRX013 error and implement a solution to resolve it.