How To Fix ICM027 - Service Details Are Empty

SAP Error Message - Details

• Message type: E = Error

• Message class: ICM - Messages for ICM Monitor

• Message number: 027

• Message text: Service Details Are Empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICM027 - Service Details Are Empty ?

  The SAP error message ICM027: Service Details Are Empty typically occurs in the Internet Communication Manager (ICM) when a request is made to a service that does not have the necessary details configured. This can happen in various scenarios, such as when a URL is incorrectly formed, or when the service is not properly defined in the SAP system.
  Causes:
  
  Missing Service Configuration: The service you are trying to access is not configured correctly in the SAP system.
  Incorrect URL: The URL being accessed may be malformed or incorrect, leading to the ICM not being able to find the service.
  Authorization Issues: The user may not have the necessary authorizations to access the service.
  Service Not Active: The service might not be active or enabled in the system.
  Network Issues: There could be network-related issues preventing the service from being accessed.
  
  Solutions:
  
  
  Check Service Configuration:
  
  Go to transaction SICF (HTTP Service Hierarchy) and check if the service is defined and active.
  Ensure that the service is properly configured with the necessary parameters.
  
  
  
  Verify URL:
  
  Double-check the URL you are using to access the service. Ensure it is correctly formed and points to the right service.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the service. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Activate the Service:
  
  If the service is not active, you can activate it in transaction SICF by right-clicking on the service and selecting "Activate".
  
  
  
  Review ICM Settings:
  
  Check the ICM settings in transaction RZ10 or RZ11 to ensure that the parameters are set correctly for your environment.
  
  
  
  Check Logs:
  
  Review the ICM logs for more detailed error messages. You can find these logs in transaction SMICM under the "Log File" section.
  
  
  
  Network Configuration:
  
  If the service is hosted on a different server, ensure that there are no network issues preventing access to that server.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SICF: To manage HTTP services.
  SMICM: To monitor the Internet Communication Manager.
  SU53: To analyze authorization failures.
  RZ10/RZ11: To manage profile parameters.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to ICM or the service you are trying to access.
  
  
  Documentation: Refer to the official SAP documentation for ICM and HTTP services for more detailed configuration and troubleshooting steps.
  
  
  By following these steps, you should be able to identify and resolve the cause of the ICM027 error in your SAP system.