How To Fix ICM022 - Parameter Information Could Not Be Called Up

SAP Error Message - Details

• Message type: E = Error

• Message class: ICM - Messages for ICM Monitor

• Message number: 022

• Message text: Parameter Information Could Not Be Called Up

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICM022 - Parameter Information Could Not Be Called Up ?

  The SAP error message ICM022: Parameter Information Could Not Be Called Up typically occurs in the Internet Communication Manager (ICM) when there is an issue with the configuration or parameters related to the ICM. This error can arise due to various reasons, including misconfigurations, missing parameters, or issues with the underlying system.
  Causes:
  
  Missing or Incorrect Parameters: The ICM may not be able to access the required parameters due to them being missing or incorrectly configured in the system.
  Profile Issues: The instance profile or the default profile may not contain the necessary parameters for ICM to function properly.
  Authorization Issues: The user or process trying to access the parameters may not have the necessary authorizations.
  System Errors: There could be underlying system errors or inconsistencies that prevent the ICM from retrieving the parameter information.
  
  Solutions:
  
  
  Check ICM Configuration:
  
  Go to transaction RZ10 to check the instance profile and default profile settings.
  Ensure that the necessary parameters for ICM are correctly defined.
  
  
  
  Review ICM Logs:
  
  Check the ICM logs for more detailed error messages. You can access the logs via transaction SMICM and navigate to the "Log File" section.
  Look for any additional error messages that might provide more context about the issue.
  
  
  
  Parameter Verification:
  
  Use transaction RZ11 to check the values of specific parameters related to ICM. Ensure that they are set correctly.
  Common parameters to check include icm/HTTP/port, icm/HTTPS/port, and others relevant to your configuration.
  
  
  
  Restart ICM:
  
  Sometimes, simply restarting the ICM can resolve transient issues. You can do this from transaction SMICM by selecting "Restart ICM".
  
  
  
  Check Authorizations:
  
  Ensure that the user or process has the necessary authorizations to access the parameters. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  System Consistency Check:
  
  Run a system consistency check to ensure that there are no underlying issues affecting the ICM. This can be done using transaction SICF to check the HTTP services.
  
  
  
  Related Information:
  
  ICM Documentation: Review the official SAP documentation for ICM to understand the parameters and their configurations better.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages for better diagnosis.
  
  By following these steps, you should be able to identify and resolve the cause of the ICM022 error in your SAP system.