How To Fix ICM024 - Could not query information about MPI state

SAP Error Message - Details

• Message type: E = Error

• Message class: ICM - Messages for ICM Monitor

• Message number: 024

• Message text: Could not query information about MPI state

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICM024 - Could not query information about MPI state ?

  The SAP error message ICM024 ("Could not query information about MPI state") typically indicates an issue with the Internet Communication Manager (ICM) in the SAP system, particularly related to the Multi-Processing Interface (MPI). This error can arise due to various reasons, including configuration issues, network problems, or issues with the underlying operating system.
  Causes:
  
  Configuration Issues: Incorrect settings in the ICM configuration or MPI settings can lead to this error.
  Network Problems: If there are network connectivity issues between the SAP application server and the database or other components, it may result in this error.
  Resource Limitations: Insufficient system resources (like memory or CPU) can prevent the ICM from querying the MPI state.
  Operating System Issues: Problems with the underlying operating system, such as file permissions or process limits, can also cause this error.
  SAP Kernel Issues: Bugs or issues in the SAP kernel version being used may lead to this error.
  
  Solutions:
  
  Check ICM Configuration: Review the ICM settings in the SAP profile parameters. Ensure that the parameters related to MPI are correctly configured.
  Network Connectivity: Verify that there are no network issues. Check if the SAP system can communicate with the database and other necessary components.
  Monitor System Resources: Use system monitoring tools to check for CPU, memory, and other resource usage. If resources are low, consider optimizing or upgrading the system.
  Review Logs: Check the ICM logs and the developer trace files for more detailed error messages that can provide additional context about the issue.
  Restart ICM: Sometimes, simply restarting the ICM can resolve transient issues. You can do this through the SAP Management Console (SAP MC) or by using transaction SMICM.
  Update SAP Kernel: If you suspect a bug in the kernel, consider updating to the latest version of the SAP kernel that is compatible with your system.
  Check Operating System Settings: Ensure that the operating system settings, such as file permissions and process limits, are correctly configured for the SAP instance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to ICM and MPI for any known issues or patches that may address this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for ICM and MPI for detailed configuration and troubleshooting guidelines.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.