How To Fix ICLX_CUST_BAS005 - Role '&1' has not been defined (in table TICL301 or ICLX_CROLE)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLX_CUST_BAS - Claims Facade: Customizing

• Message number: 005

• Message text: Role '&1' has not been defined (in table TICL301 or ICLX_CROLE)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLX_CUST_BAS005 - Role '&1' has not been defined (in table TICL301 or ICLX_CROLE) ?

  The SAP error message ICLX_CUST_BAS005 indicates that a specific role (denoted by &1) has not been defined in the relevant tables, specifically TICL301 or ICLX_CROLE. This error typically occurs in the context of SAP's Insurance Contract Management (ICM) module, where roles are used to define permissions and access rights for users.
  Cause:
  
  Role Not Defined: The role specified in the error message does not exist in the system. This could be due to a missing configuration or an incorrect role name being referenced.
  Table Entries Missing: The necessary entries in the tables TICL301 or ICLX_CROLE that map roles to their respective permissions or definitions are missing or have not been maintained.
  Transport Issues: If the role was recently created or modified in a development environment and has not been transported to the production environment, it may not be available.
  Authorization Issues: The user may not have the necessary authorizations to access the role, leading to the system not recognizing it.
  
  Solution:
  
  
  Check Role Definition:
  
  Go to transaction PFCG (Profile Generator) and check if the role exists. If it does not, you may need to create it or correct the name being referenced.
  
  
  
  Maintain Tables:
  
  Use transaction SE11 (Data Dictionary) to check the contents of tables TICL301 and ICLX_CROLE. Ensure that the role is defined correctly in these tables.
  If the role is missing, you may need to add it manually or through the appropriate configuration transaction.
  
  
  
  Transport Requests:
  
  If the role was created in a different environment, ensure that the transport request containing the role has been successfully imported into the current environment.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the role. This can be done by checking the user's roles and authorizations in transaction SU01.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific module you are working with for any additional configuration steps that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a production issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  PFCG: Profile Generator for role management.
  SE11: Data Dictionary for checking table contents.
  SU01: User Maintenance for checking user roles and authorizations.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review the SAP Help Portal for detailed information on role management in the context of Insurance Contract Management.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.