How To Fix ICLE01267 - Contract and incident type have been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLE01 - ICL Event, General Messages

• Message number: 267

• Message text: Contract and incident type have been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLE01267 - Contract and incident type have been deleted ?

  The SAP error message ICLE01267 indicates that a contract and incident type have been deleted, which means that the system is unable to find the specified contract or incident type that is required for processing. This error typically occurs in the context of contract management or incident management within SAP.
  Cause:
  
  Deletion of Contract/Incident Type: The most common cause of this error is that the contract or incident type has been deleted from the system. This could happen due to data maintenance activities or changes in business processes.
  Configuration Issues: There may be configuration settings that are not aligned with the current data, leading to the system trying to access a non-existent contract or incident type.
  Data Inconsistency: There might be inconsistencies in the database where references to the deleted contract or incident type still exist in other related tables or records.
  
  Solution:
  
  Check for Deletion: Verify if the contract or incident type has indeed been deleted. You can do this by checking the relevant tables in the SAP system (e.g., using transaction codes like SE11 or SE16).
  Restore Deleted Items: If the deletion was unintentional, you may need to restore the deleted contract or incident type from a backup or recreate it if possible.
  Update References: If the contract or incident type has been deleted intentionally, ensure that all references to it in other documents or processes are updated to reflect the current valid contract or incident types.
  Configuration Review: Review the configuration settings related to contract and incident management to ensure they are set up correctly and that there are no inconsistencies.
  Consult Documentation: Check SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE11: Data Dictionary
  SE16: Data Browser
  ME23N: Display Purchase Order (if related to contracts)
  
  
  SAP Notes: Search for SAP Notes related to ICLE01267 for any known issues or fixes.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the ICLE01267 error in your SAP system.