How To Fix ICLE01020 - Telephone number of business partner & not found

ICLE01020 - Overview

• Message type: E = Error

• Message class: ICLE01 - ICL Event, General Messages

• Message number: 020

• Message text: Telephone number of business partner & not found

What causes this issue?

You have not entered any telephone numbers for this business partner.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can maintain the telephone numbers in business partner maintenance.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICLE01020 - Details

• The SAP error message ICLE01020 indicates that the system could not find a telephone number associated with a specified business partner. This error typically arises in scenarios where a telephone number is required for communication or processing but is missing from the business partner's master data.
  
  Cause:
  
  Missing Data: The business partner does not have a telephone number recorded in their master data.
  Incorrect Business Partner: The business partner ID used may be incorrect or does not exist in the system.
  Data Synchronization Issues: If the business partner data is synchronized from another system, there may be issues with data transfer or mapping.
  
  Configuration Issues: There may be configuration settings in the SAP system that require a telephone number for certain processes.
  
  
  Solution:
  
  
  Check Business Partner Master Data:
  
  Navigate to the business partner master data in SAP (transaction code BP).
  Search for the specific business partner and check the "Address" or "Contact" details to see if a telephone number