How To Fix ICLCUST804 - Original version &1 is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 804

• Message text: Original version &1 is not unique

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST804 - Original version &1 is not unique ?

  The SAP error message ICLCUST804, which states "Original version &1 is not unique," typically occurs in the context of SAP's Industry Solution for Insurance (ICL). This error indicates that there is an issue with the uniqueness of the original version of a document or record in the system.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Duplicate Entries: There are multiple entries in the database that have the same identifier or key for the original version specified. This could happen due to data inconsistencies or errors during data entry.
  Configuration Issues: The system may not be properly configured to handle the uniqueness of the original version, leading to conflicts.
  Data Migration Issues: If data has been migrated from another system, it may have resulted in duplicate records that violate the uniqueness constraint.
  
  Solution:
  To resolve the ICLCUST804 error, you can take the following steps:
  
  
  Check for Duplicates:
  
  Use transaction codes like SE16 or SE11 to access the relevant database tables and check for duplicate entries for the original version specified in the error message.
  Identify and resolve any duplicates by either deleting or merging records as appropriate.
  
  
  
  Data Validation:
  
  Ensure that the data being entered into the system is validated and does not create duplicates. Implement checks in the data entry process to prevent this issue from occurring in the future.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to the document management or versioning in the ICL module. Ensure that the settings are correctly defined to enforce uniqueness.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the ICLCUST804 error for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking for duplicates and reviewing configurations, consider reaching out to SAP Support for further assistance. They may provide insights or solutions specific to your system's configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and others that may help in diagnosing the issue.
  SAP Notes: Search for SAP Notes related to ICLCUST804 in the SAP Support Portal for any known issues or fixes.
  Documentation: Review the SAP Help Portal for documentation on the ICL module and its functionalities, which may provide additional context on how to manage versions and documents.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.