How To Fix ICLCUST802 - Original version &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 802

• Message text: Original version &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST802 - Original version &1 not found ?

  The SAP error message ICLCUST802, which states "Original version &1 not found," typically occurs in the context of SAP's Industry Solution for Insurance (ICL). This error indicates that the system is unable to find the original version of a document or data record that is being referenced.
  Cause:
  
  Missing Data: The original version of the document or record may not exist in the database. This could happen if the document was deleted or never created.
  Incorrect Reference: The reference to the original version may be incorrect, possibly due to a typo or an incorrect ID being used.
  Data Migration Issues: If data was migrated from another system or during an upgrade, some records may not have been transferred correctly.
  Authorization Issues: The user may not have the necessary permissions to access the original version of the document.
  
  Solution:
  
  Check Data Existence: Verify if the original version of the document or record exists in the system. You can do this by searching for the document using the appropriate transaction codes or reports.
  Correct Reference: Ensure that the reference to the original version is correct. Double-check the ID or any parameters being used to retrieve the document.
  Data Consistency Check: If the issue arose after a data migration or upgrade, perform a consistency check to ensure that all necessary data has been migrated correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access the document. You may need to consult with your SAP security team to verify this.
  Consult Documentation: Review SAP notes or documentation related to the specific version of the ICL module you are using. There may be known issues or patches available.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), or specific transaction codes related to the ICL module.
  SAP Notes: Search for SAP Notes related to ICLCUST802 in the SAP Support Portal. These notes may provide additional insights or solutions.
  User Forums: Check SAP community forums or other user groups for discussions related to this error. Other users may have encountered similar issues and can provide solutions.
  
  By following these steps, you should be able to diagnose and resolve the ICLCUST802 error in your SAP system.