How To Fix ICLCUST502 - No standard time zone defined

ICLCUST502 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 502

• Message text: No standard time zone defined

What causes this issue?

No <DS:DE.ICL_TIMEZONE>standard time zone</> has been defined for the
policy product.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a standard time zone in IMG activity <ZK>Define Time Reference for
Each Policy Product</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICLCUST502 - Details

• The SAP error message ICLCUST502: No standard time zone defined typically occurs when the system is unable to find a standard time zone configuration for a specific location or user. This can happen in various contexts, such as when dealing with time-dependent data or scheduling tasks.
  
  Cause:
  
  Missing Time Zone Configuration: The most common cause is that the time zone has not been defined in the system for the relevant user or organizational unit.
  Incorrect User Profile Settings: The user profile may not have a valid time zone assigned.
  System Settings: The global or client-specific settings may not have a default time zone configured.
  
  
  Solution:
  To resolve the ICLCUST502 error, you can follow these steps:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is encountering the error.
  Check the "Defaults" tab to see if a time zone is assigned. If not, assign a valid time zone.
  
  
  
  Define Time Zone in Customizing:
  
  Go to transaction code