How To Fix ICLCUST288 - Subclaim type &1: Enter a salvage reserve type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 288

• Message text: Subclaim type &1: Enter a salvage reserve type

What causes this issue?

Subclaim type &V1& does not have a salvage reserve type.

System Response

You cannot execute salvage in this subclaim type in claims processing as
the system is unable to determine a reserve type that needs to be set
for the salvage.

How to fix this error?

If you want to execute salvage for this subclaim type:
Define a salvage reserve type.
You do not want to execute salvage for this subclaim type:
Remove the corresponding view from the screen sequence.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST288 - Subclaim type &1: Enter a salvage reserve type ?

  The SAP error message ICLCUST288 indicates that a salvage reserve type must be entered for a specific subclaim type. This error typically arises in the context of insurance claims processing within the SAP system, particularly in modules related to claims management.
  Cause:
  The error occurs when a user attempts to process a subclaim that requires a salvage reserve type, but this information has not been provided. The salvage reserve type is essential for calculating potential recoveries from salvaged items related to the claim. If the system does not have this information, it cannot proceed with the processing of the subclaim.
  Solution:
  To resolve this error, you should take the following steps:
  
  
  Identify the Subclaim Type: Determine which subclaim type is causing the error. This information is usually indicated in the error message.
  
  
  Access the Configuration: Navigate to the configuration settings for the claims management module in SAP. This is typically done through the SPRO transaction code.
  
  
  Define Salvage Reserve Types: Ensure that the salvage reserve types are defined in the system. You may need to check the configuration settings for the specific subclaim type to see if a salvage reserve type is required.
  
  
  Enter the Salvage Reserve Type: When processing the subclaim, make sure to enter the appropriate salvage reserve type in the relevant field. This may involve editing the subclaim details to include the necessary information.
  
  
  Test the Changes: After entering the salvage reserve type, attempt to process the subclaim again to see if the error persists.
  
  
  Consult Documentation: If you are unsure about which salvage reserve type to use, consult your organization's documentation or reach out to a colleague with expertise in claims management.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address specific issues or provide additional guidance.
  User Manuals: Refer to user manuals or training materials for the claims management module to understand the requirements for salvage reserve types.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that the salvage reserve type is correctly entered and configured, you should be able to resolve the ICLCUST288 error and continue processing the subclaim.