How To Fix ICLCUST245 - Enter a screen sequence at subclaim level

ICLCUST245 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 245

• Message text: Enter a screen sequence at subclaim level

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Create at least one screen sequence for the
<DS:DE.ICL_CLTYPE>internal claim type</> at subclaim level.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

ICLCUST245 - Details

• The SAP error message ICLCUST245, which states "Enter a screen sequence at subclaim level," typically occurs in the context of the SAP Claims Management module. This error indicates that the system requires a defined screen sequence for processing subclaims, but it has not been set up correctly.
  
  Cause:
  
  Missing Configuration: The error usually arises when the screen sequence for subclaims has not been defined in the system configuration.
  Incorrect Settings: There may be incorrect or incomplete settings in the configuration that prevent the system from recognizing the screen sequence.
  Custom Development: If there are custom developments or enhancements in the claims processing area, they might not be aligned with the expected screen sequence.
  
  
  Solution:
  To resolve the ICLCUST245 error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for Claims Management in SAP.
  Look for the section related to screen sequences for subclaims. This is typically found under the Claims Management customizing settings.
  Ensure that a valid