How To Fix ICLCUST244 - Enter a screen sequence for the claim header

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 244

• Message text: Enter a screen sequence for the claim header

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Create at least one screen sequence for the
<DS:DE.ICL_CLTYPE>internal claim type</> at claim header level.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST244 - Enter a screen sequence for the claim header ?

  The SAP error message ICLCUST244, which states "Enter a screen sequence for the claim header," typically occurs in the context of configuring claims management in SAP. This error indicates that the system requires a defined sequence of screens to be displayed when processing a claim header, but such a sequence has not been set up.
  
  Cause:
  The primary cause of this error is the absence of a defined screen sequence for the claim header in the configuration settings. This can happen if the necessary configuration steps have not been completed or if there is a misconfiguration in the claims management module.
  
  Solution:
  To resolve this error, you need to define a screen sequence for the claim header in the SAP system. Here are the steps to do this:
  
  
  Access Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Claims Management -> Basic Settings -> Define Screen