How To Fix ICLCUST240 - Internal claim type &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 240

• Message text: Internal claim type &1 does not exist

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Perform one of the following activities:
Enter an existing internal claim type
Create internal claim type &v1&
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST240 - Internal claim type &1 does not exist ?

  The SAP error message ICLCUST240 indicates that the internal claim type specified in your transaction does not exist in the system. This error typically occurs in the context of claims management or insurance processing within SAP.
  Cause:
  
  Non-existent Claim Type: The claim type you are trying to use has not been defined in the system.
  Incorrect Configuration: The claim type may have been deleted or not properly configured in the customizing settings.
  Typographical Error: There may be a typo in the claim type code you are entering.
  Authorization Issues: The user may not have the necessary authorizations to access the claim type.
  
  Solution:
  
  
  Check Claim Type Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate to the relevant section for claims management and check if the internal claim type exists.
  If it does not exist, you may need to create it or restore it if it was deleted.
  
  
  
  Create or Modify Claim Type:
  
  If the claim type is missing, you can create a new one by following the appropriate steps in the customizing menu.
  Ensure that all necessary attributes and settings for the claim type are correctly configured.
  
  
  
  Verify Input:
  
  Double-check the claim type code you are entering for any typographical errors.
  Ensure that you are using the correct format and code as defined in the system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the claim type.
  If needed, consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or help files related to claims management for additional guidance on setting up claim types.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), OICL (Claim Type Configuration), and others that may be pertinent to claims management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Community forums for further assistance.
  
  By following these steps, you should be able to resolve the ICLCUST240 error and ensure that the internal claim type is correctly configured in your SAP system.