How To Fix ICLCUST237 - Define at least one subclaim type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 237

• Message text: Define at least one subclaim type

What causes this issue?

In the checked version of the <DS:DE.ICL_CLTYPE>internal claim type</>
no permitted <DS:DE.ICL_SUBCLTYPE>subclaim types</> have been defined.

System Response

The following is not possible in claims processing:
No subclaims can be opened
No reserves can be set
No compensation can be paid out

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Define at least one subclaim type in customizing of the internal claim
type.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST237 - Define at least one subclaim type ?

  The SAP error message ICLCUST237, which states "Define at least one subclaim type," typically occurs in the context of configuring claims management in SAP, particularly within the Insurance or Financial Services modules. This error indicates that the system requires at least one subclaim type to be defined for a specific claim type or configuration.
  Cause:
  The error is triggered when:
  
  A claim type is being created or modified, but no subclaim types have been defined for it.
  The system expects subclaim types to categorize or manage claims more effectively, and without them, it cannot proceed with the operation.
  
  Solution:
  To resolve this error, you need to define at least one subclaim type for the relevant claim type. Here are the steps to do this:
  
  
  Access the Configuration Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the relevant configuration area for claims management. This is usually found under the path: SPRO -> IMG -> Financial Services -> Claims Management -> Define Claim Types.
  
  
  
  Select the Claim Type:
  
  Find the claim type for which you are receiving the error.
  Open the details of the claim type.
  
  
  
  Define Subclaim Types:
  
  Look for an option to define subclaim types within the claim type configuration.
  Create a new subclaim type by entering the necessary details (e.g., subclaim type code, description, etc.).
  Ensure that the subclaim type is relevant to the claim type you are working with.
  
  
  
  Save Changes:
  
  After defining the subclaim type, save your changes.
  Exit the configuration settings.
  
  
  
  Test the Configuration:
  
  Go back to the transaction or process that triggered the error and test to see if the issue is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed guidance on claims management and configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., SPRO for configuration, or specific transaction codes for claims processing).
  User Roles: Ensure that you have the necessary authorizations to make changes in the configuration settings.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the ICLCUST237 error and successfully define subclaim types in your SAP system.