How To Fix ICLCUST235 - Benefit type &1 is both per subclaim and cross-subclaim

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 235

• Message text: Benefit type &1 is both per subclaim and cross-subclaim

What causes this issue?

The benefit type is used in several coverage types. It is
cross-subclaim in one, and not so in another. With this constellation,
cross-subclaim deductions as a result of limits and deductibles cannot
be compared uniquely with payments that have already been made.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the setting in one of the two coverage types, or use separate
benefit types.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST235 - Benefit type &1 is both per subclaim and cross-subclaim ?

  The SAP error message ICLCUST235 indicates a conflict in the configuration of benefit types within the SAP system, specifically in the context of subclaims and cross-subclaims. This error typically arises when a benefit type is defined in such a way that it is being treated as both a per subclaim and a cross-subclaim, which is not allowed.
  Cause:
  
  Configuration Conflict: The benefit type in question has been configured to be applicable for both subclaims and cross-subclaims, which leads to ambiguity in how the system should process it.
  Incorrect Settings: The settings for the benefit type may not have been properly defined, leading to this overlap.
  Data Entry Error: There may be an error in the data entry or configuration that has led to this situation.
  
  Solution:
  
  
  Review Benefit Type Configuration:
  
  Go to the configuration settings for the benefit type in the SAP system.
  Check the settings to see if the benefit type is marked for both subclaims and cross-subclaims.
  Adjust the configuration to ensure that the benefit type is only assigned to one of these categories.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to benefit types and claims processing to understand the correct configuration.
  
  
  
  Testing:
  
  After making changes, test the configuration by creating a subclaim and a cross-subclaim to ensure that the error does not reoccur.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to resolve the issue through configuration changes, consider reaching out to SAP support for assistance. They can provide guidance based on the specific version and setup of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in navigating to the configuration settings (e.g., SPRO for configuration).
  User Roles: Ensure that you have the necessary permissions to make changes to benefit type configurations.
  Testing Environment: If possible, make changes in a testing environment before applying them to the production system to avoid disruptions.
  
  By addressing the configuration conflict and ensuring that benefit types are correctly defined, you should be able to resolve the ICLCUST235 error message.